- (042) 111-111-966
- +92-302-8422965
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FTTH Roll Out Road MapWe take immense pride in announcing to the “Digital World” that since its much awaited launch,
FTTH (Fiber to The Home) has been heralded as a resounding success.3 March 2021 -
WorldCall Launches Fiber to The Home (FTTH) ServicesWorldCall remains at helm of revolutionising the industry norms and taking digital media
by storm while remaining true to its core values.3 February 2021 -
Frequently Asked Questions (FAQs)
Following are the Frequently Asked Questions related to WorldCall Telecom services:
FAQs WorldCall LDI
Yes. LDI switch is capable of interconnecting with both TDM technology as well as VOIP which mainly includes SIP & H323 protocols.
We use Huawei Session Border Controller (SBC) which acts as a firewall between private & public IP domains. SBCs further internally establish IP connectivity with softswitch using IP pairing.
LDI deploys media gateways to establish TDM interconnects.
IFMI (IP interface module) is responsible for exchanging IP packets.
Call data or bill records (CDRs) for every type of call whether successful or failed are first saved on softswitch call processing modules & then immediately transferred to bill gateway server specially meant for processing CDRs. Bill gateway server has heart beat & synchronization established with softswitch. Bill records from this server are handed over to billing server through FTP?FTAM.
CDR data is saved on respective billing servers (processed CDRs) & also on DVDs (binary data).
Bill related information, queries, complaints are received by commercial department which after evaluating the query takes support from both billing and technical teams.
Yes. This is our main area of business & we have interconnects established with all major carriers in Pakistan like PTCL, Jazz, Telenor etc.
Yes. We have interconnects with both retail & wholesale operators for A-Z services.
Wholesale & retail services have different quality & quantity parameters. Retail traffic demands higher quality & therefore depends on quality interconnect routes whatever the quantity may be. Wholesale on the other hand requires medium quality but works on bulk quantity traffic. Rates are different for both types of traffic.
Per sec traffic converted nearest minute is followed.
LDI focuses on class 4 operations & does not have its own subscriber base. It has only limited own subscribers for internal & test purpose. It however interconnects with various class 5 carriers depending on the business model.
Yes. LDI has a well established centralized network operations center which has internal sub divisions for level-1, level-2 & level-3 support & maintenance activities.
Yes. Usually its a 24x7 NOC operations. In case of any absence, proper alternate contacts are shared with respective customers.
NOC uses proprietary applications, internally developed software tool (RTMS) and standard applications like solar winds, Open NMS etc. for carrying out monitoring activities.
LDI commercial department can be contacted for initiating such cases.
LDI has a regulatory department which deal all kinds of legal matters with other operators & also PTA (Pakistan regulatory authority). This department is responsible for legal information sharing, regulatory complaints & enforcing regulatory policies within LDI.
FAQs WorldCall Cable Broadband
It is a cable broadband internet service that provides high speed internet connectivity. WorldCall Cable Broadband uses a separate cable to connect you to the Internet without engaging your phone line.
WorldCall Cable Broadband should be your preferred choice for the following reasons:
Currently, we are offering speed up to 10 Mbps on WorldCall Cable Broadband Thunder packages.
Once your order has been processed, WorldCall will send the installation team to your premises to set-up the connection.
Currently WorldCall Cable Broadband Services are available in Karachi and Lahore.
You can contact us at 111-111-965 or visit the nearest WorldCall Customer Care Center.
WorldCall Cable Broadband connection offers unlimited download / upload on all packages.
Set-up cost plus subscription charges according to the selected package.
No, security deposit is not required.
The collection representative will collect the bill from customer premises. You can also deposit the bill at the nearest WorldCall Customer Care Center or online through WorldCall Customer e-Portal.
Yes, you can share your connection on a network.
You can contact us at 111 111 965, 24 hours a day, 7 days a week.
FAQs WorldCall Digital TV
It is a Cable TV service which uses digital video compression providing superior video and audio quality.
WorldCall Digital TV should be your preferred choice for the following reasons:
WorldCall Digital TV offers more than 130 local and international channels; a perfect amalgam of drama, action, thriller, romance, news and documentaries.
Cable is connected to a digital Set Top Box (STB) which is attached to your
TV set.No. All you need is a TV with a Set Top Box and WorldCall Cable connection to enjoy Digital TV Services. However, using a Digital TV will improve the viewing experience.
You can contact us at 111-111-965 or visit the nearest WorldCall Customer Care Center.
Refer to the Digital TV Tariffs including Set-up cost as well subscription options.
The collection representative will collect the bill from customer premises. You can also deposit the bill at the nearest WorldCall Customer Care Center or online through WorldCall Customer e-Portal.
The digital Set Top Box enables parental control and lock options. You can set a PIN on any channel which you don't want to be seen.
You can contact us at 111 111 965, 24 hours a day, 7 days a week.
FAQs WorldCall Cable TV
It is a cable TV service offering a wide variety of satellite and in-house channels to satisfy the infotainment needs of its viewers.
WorldCall Cable TV should be your preferred choice for the following reasons:
WorldCall Cable TV offers more than 80 local and international channels; a perfect mix for family entertainment.
Yes we offer a variety of in-house channels catering to our customer preferences.
For connecting to WorldCall Cable TV you can contact us at 111-111-965 or visit the nearest WorldCall Customer Care Center.
Once your order has been processed, WorldCall will send the installation team to your premises to set-up the connection.
Set-up cost plus subscription charges according to the selected package.
The collection representative will collect the bill from customer premises. You can also deposit the bill at the nearest WorldCall Customer Care Center or online through WorldCall Customer e-Portal.
You can contact us at 111 111 965, 24 hours a day, 7 days a week.
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